SEOBook Support > Knowledgebase > Account Cancelation

Pro-rated refunds

Please note that if you cancel your subscription in the middle of a billing period your account will work until the remainder of your billing period.

If you would like a refund for the rest of that subscription period please submit a ticket with your username stating that you have a refund due and we will promptly refund your remaining account credit.

When your account cancels you should also be sent a link to our member feedback survey, and you can request a refund there, though we respond much more quickly to the ticket requests.

If you request a refund, then when we send the refund that will automatically and immediately lock out your user permissions.

 

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